Business in China

Westerners have little problem saying no. Saying and hearing no is part of our lives, disagreement is a part of every collaboration, discussion and negotiation. The Western rule is, state your opinion clearly, even if you disagree (especially if you disagree actually).
Chinese say no, certainly, but try to say it without actually saying the word no. Open disagreement should be avoided. The Chinese rule is try to communicate negatives (like no) in an indirect way.

China business consultant Greg Bissky looks at differences in they way Chinese and Westerners communicate disagreement and how it can impact negotiations and other business discussions.

(VIDEO)
http://www.youtube.com/watch?v=z4HB1aUE4p4